Accessibility

Accessibility Statement

Reality Run is committed to making our website accessible to everyone, including people with disabilities. We believe accessibility is essential to building a better experience for all customers, and we are actively working to improve the usability and accessibility of reality-run.com.

Our Commitment

We are continuously improving our digital experience to help ensure that our website is perceivable, operable, understandable, and robust for users of varying abilities. Accessibility is an ongoing effort, and we treat it as a core part of how we build and maintain the site.

Accessibility Standard

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is a widely recognized standard for web accessibility. We also monitor evolving accessibility guidance and work to incorporate improvements over time.

Ongoing Efforts

We take a continuous improvement approach and work to identify and address accessibility barriers. Our efforts may include:

  • Evaluating key customer flows such as navigation, product discovery, cart, and checkout
  • Testing with keyboard navigation and common assistive technologies
  • Addressing issues related to color contrast, form labels, headings, alternative text, and focus states
  • Working with third-party partners to improve accessibility where possible
  • Prioritizing fixes that affect core shopping functionality

Need Help or Found an Issue?

If you experience difficulty accessing any part of our site, we want to hear from you. We will do our best to provide the information, item details, or support you need through an alternative method.

Email: info@reality-run.com

Please include:

  • The page URL (if possible)
  • A brief description of the issue
  • The device and browser you are using (and any assistive technology, if applicable)

We aim to respond within 2 business days.

Limitations

While we are working toward full accessibility across the site, some content or features may not yet be fully accessible. This statement reflects our ongoing efforts and does not constitute a guarantee that every aspect of the website will be accessible at all times. We remain committed to making improvements and addressing issues as they are identified.

Contact

Reality Run
Email: info@reality-run.com
Mailing address: 2433 La Costa Ave Unit D, Carlsbad, CA 92009, United States